ABOUT THIS POLICY
This Privacy Policy explains how information may be collected, used, stored and protected when you visit our website, submit an enquiry, contact our team or use our services.
INFORMATION YOU PROVIDE
CONTACT INFORMATION
- Name
- Phone number
- Email address
BUSINESS INFORMATION
- Business name
- Business type
- City / State
- Product requirements
- Estimated order quantity
ORDER INFORMATION
- Product details
- Quantity
- Delivery information
- Billing information where applicable
COMMUNICATION INFORMATION
- Enquiry messages
- Information shared through forms, email, phone or WhatsApp
WEBSITE USAGE INFORMATION
When you visit our website, certain technical information may be collected automatically, such as:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Approximate usage/activity information
- Referring website or source
WHY WE USE YOUR INFORMATION
Information may be used to:
RESPOND TO ENQUIRIES
Answer product, pricing and business-related questions.
PROCESS ORDERS
Manage confirmed orders and related requirements.
PROVIDE QUOTATIONS
Prepare pricing based on product and quantity requirements.
DELIVERY & SUPPLY
Coordinate dispatch and delivery-related requirements.
CUSTOMER SUPPORT
Handle complaints, replacement requests and other support queries.
IMPROVE OUR WEBSITE
Understand website usage and improve functionality.
BUSINESS COMMUNICATION
Contact you regarding an enquiry, order or business request you have initiated.
WHEN INFORMATION MAY BE SHARED
We do not sell your personal information.
Information may be shared where necessary with relevant service providers or business partners involved in:
- Payment processing
- Delivery / logistics
- Website hosting
- Website analytics
- Communication services
- Technology and support services
Information will only be shared where reasonably necessary for the relevant business or service purpose.
COMMUNICATION CHANNELS
If you choose to contact us through WhatsApp, your communication will also be subject to WhatsApp’s own privacy practices and terms.
COOKIES & TRACKING TECHNOLOGIES
Our website may use cookies and similar technologies to support website functionality, understand website usage and improve user experience.
Possible uses:
- Essential website functionality
- Analytics
- Performance measurement
- User preferences
HOW WE PROTECT YOUR INFORMATION
We take reasonable technical and organisational measures to protect information from unauthorized access, misuse, alteration or disclosure.
HOW LONG DO WE KEEP INFORMATION?
We retain information for as long as reasonably necessary for the purpose for which it was collected, including business, customer-support, legal, accounting and record-keeping requirements where applicable.
YOUR PRIVACY RIGHTS
Depending on applicable law, you may have rights regarding your personal information, including:
- Request access to information we hold about you
- Request correction of inaccurate information
- Ask about how your information is being used
- Request deletion where applicable
- Withdraw consent where processing is based on consent
- Opt out of certain communications
LINKS TO OTHER WEBSITES
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party websites.
Example:
- Google Maps
- Social media
- Payment / logistics services
CHILDREN'S INFORMATION
Our website and services are intended primarily for businesses and general users. We do not knowingly seek to collect personal information from children for business purposes.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our website, services, business practices or applicable requirements.
Any updated version will be published on this page with the revised effective date.
CONTACT US
Address
Raiwala, Saharanpur, Uttar Pradesh, India – 247001
hihosiery@gmail.comPhone
+91 7310820200If you have any questions regarding this Privacy Policy or how your information is handled, please contact our team.